How to troubleshoot slow speed problems
Follow these steps to troubleshoot no internet issues.
NOTE: Some decrease in speed (around 30%) is expected when using a VPN on Linux. This is normal due to the encryption process.
If you're experiencing slow internet speeds while connected to VPN Master Pro, here are some troubleshooting steps you can take to improve your connection.
Why can using a VPN decrease your connection speed?
Using a VPN may slightly decrease your connection speed because the data has to be encrypted and processed. However, other factors can also impact your speed, such as:
- The distance between you and the server
- The number of users on the same server
- The VPN protocol used
- Your actual internet speed
These factors can affect your speed even if there are no speed or bandwidth limits.
What to do if your connection speed is slow with a VPN on?
Experiencing slower internet speeds with VPN on? Optimize your connection with our device-specific tutorials:
Need More help?
If you are experiencing issues, please reach out to our support team for assistance.